Supplier follow-up software for small distributors, catching the dollars a spreadsheet misses

TraxSail AI orchestrates
your supply chain workflow, 24/7

Every morning, know exactly which supplier is about to become a problem.

Dedicated team of specialized AI agents read your files, chase suppliers and customers for you, catch risks before they cost you, and track every shipment through UPS and FedEx.

Built with small distributors, for small distributors, no enterprise IT team required.

Still emailing suppliers to ask where your order is? Still finding out it's late after the deadline already passed?

or try the live demo first, no signup needed ↓
No credit cardFree up to 25 POsYour data stays yours
Not ready to sign up? Get a free Supplier Risk Audit report →

You're drowning in supplier chaos

It's not one big problem. It's a hundred small ones, scattered across every inbox, file, and spreadsheet you touch.

Supplier emails PDFs Spreadsheets Mismatched data PO changes Price lists Exception after exception

Reactive, not proactive

You find out a supplier is late only after the deadline's already blown, not while there's still time to act.

Hours lost every week

Writing the same "just checking in" emails, over and over, to suppliers who should already know to update you.

No idea who to trust

Some suppliers always confirm on time. Others need to be chased every single time. You've never had the data to prove it.

That's exactly why TraxSail AI exists, one system that reads the emails, parses the files, catches the changes, and manages the exceptions, so none of it depends on you remembering to check.

From spreadsheet chaos to an AI that actually watches your supply chain

Most "AI" tools bolt a chatbot onto old software. TraxSail's AI is woven into every step, reading, writing, deciding, and watching your supply chain so you don't have to.

Understands any file

CSV, TXT, XML, EDI, or PDF, upload one file or several at once, AI extracts the real PO data no matter how it's formatted.

Writes in your voice

Follow-up emails escalate in tone automatically, polite nudge first, firmer language if a supplier goes quiet.

Reads replies for you

Every supplier reply is understood and classified automatically, confirmed, delayed, or needs a human look.

Scores every supplier

A live reliability score built from real behavior, who confirms without being chased, and who confirms then quietly pushes the date anyway.

Watches every shipment

Once it ships, UPS and FedEx Integrated Tracking closes the loop and updates PO status the moment it's delivered, no checking required, no logging into a carrier site to find out.

Tells you what matters

Your AI assistant, in plain English, showing exactly which orders and suppliers deserve your attention next, and answering your questions on demand.

Catches price creep automatically

AI compares every new PO against your price history per supplier, per item, and flags a cost increase the moment it happens. No spreadsheet, no manual comparison, nobody has to remember what you paid last time.

Not just another tracking dashboard

Plenty of tools show you a list of orders. TraxSail's AI agents work alongside you, running the entire follow-up loop for a business your size, no IT department required, and surfacing real-time, actionable AI insights instead of another dashboard to babysit.

Swipe to see all columns →

Capability Spreadsheets / manual Enterprise EDI platforms TraxSail AI
Setup time N/A Weeks, needs IT/consultants Minutes, no IT needed
Works with your existing files N/A Requires rigid EDI feed ✓ AI adapts to any format
Follow-up emails You write every one Rigid templates ✓ AI drafts & escalates tone
Reads supplier replies You read every one Usually manual ✓ Classified automatically
Supplier reliability scoring Rare, buried in reports ✓ Front and center
Flags risk before it's a problem You find out when it's already late Buried in a report nobody opens ✓ Surfaced proactively, before it costs you
Live shipment tracking Manually check each carrier site Usually one carrier, if any ✓ UPS + FedEx Integrated Tracking
Built for 10–40 suppliers Sort of, painfully ✗ built for 50+ ✓ This is exactly who it's for

Four steps. Zero manual chasing.

01

Import any file

Drag in CSV, TXT, XML, EDI, or PDF files, one at a time or in bulk, no template needed. Our AI reads them, whatever shape they're in.

02

AI follows up

As ship dates approach or slip, TraxSail emails suppliers automatically, polite at first, firmer if they go quiet.

03

Replies read themselves

Supplier replies are read by AI and classified, confirmed, delayed, or something else, and your dashboard updates itself, feeding a live reliability score for every supplier.

04

Shipments track live

Once it ships, UPS and FedEx Integrated Tracking syncs automatically. The PO closes itself out the moment it's delivered.

Steps 1 and 4 solve different problems: importing your order file is how POs get into TraxSail in the first place, carrier tracking is how TraxSail knows when they've actually arrived. No carrier API can tell us what you ordered, only that a package shipped.

And then, the part other tools skip

Your AI strategist tells you what it actually means

Every dashboard shows you data. TraxSail's AI assistant reads it for you: "TraxSail will follow up with Acme Co. today since PO #1042 is 3 days late with no confirmation" instead of a spreadsheet you have to interpret yourself. It's not a report, it's a strategist that already did the thinking.

The four steps above are just the follow-up loop

The same import also feeds cash flow, reorder timing, and price intelligence

Every PO you import isn't just something to chase, it's a data point. Add your invoices (AR follow-up is included, no add-on) and supplier payment terms, and that same import compounds into real forward-looking intelligence, not just status updates.

Cash Flow Forecast

Committed supplier payables vs. expected customer receipts, 12 weeks out. Needs POs + invoices imported.

Reorder Suggestions

Order-by dates from your real ordering cadence, pulled earlier for suppliers who run late. Needs order history.

Price Intelligence

Catches a supplier's price creep automatically by comparing every new PO to your own history.

Supplier Risk

Reliability scoring and single-source concentration risk, so you see exposure before it's a crisis.

In short: the more of your real purchasing and invoicing data TraxSail has, the sharper every one of these gets. Garbage in, garbage out applies here like anywhere else.

Nine steps, running all day, every day

This is the actual cycle TraxSail AI runs on your account, not a report you read, a job it does.

Monitor

Live

Every PO, supplier, invoice, and price is checked automatically, around the clock, no one has to remember to look.

Detect

Live

Finds late shipments, price jumps, broken promises, and overdue invoices, ranked by how urgent they actually are.

Investigate

Live

Reads every supplier reply and classifies it: confirmed, delayed, or something else, instead of leaving it in an inbox.

Decide

Live

Picks the right tone and the right severity: friendly on the first touch, firmer once a supplier's gone quiet.

Communicate

Live

Writes the follow-up email itself, in your business's voice. You approve it with one click, or hand a supplier full trust and let TraxSail send to them on its own.

Execute

Live

One click sends a follow-up right now instead of waiting on the schedule, so nothing sits idle once you've seen it.

Verify

Live

Confirms delivery against carrier tracking and closes the PO out on its own, no one has to check twice.

Escalate

Live

Flags what actually needs you: red for urgent, yellow for worth watching, so you never have to hunt for it.

Learn

Live

Tracks whether a supplier's promised date actually held, and feeds that back into the follow-up schedule automatically, chasing unreliable suppliers sooner and giving proven ones a longer leash.

TraxSail doesn't ask you to trust a black box

Every AI system on your account climbs this same ladder, and every new account starts at step 4: approve first. The AI finds what needs chasing and writes the email, you send it. It only skips the queue for a supplier once you've told it to, one supplier at a time.

1

Observe

Live

"There are 3 late POs and 2 supplier price increases this week."

2

Recommend

Live

"Northstar Fasteners' reliability score dropped to 31, worth a call before your next order."

3

Prepare

Live

"I've drafted the follow-up email to Northstar Fasteners, ready to send."

4

Approve first

Live, the default

Every draft lands in your review queue. Read it, edit it if you want, send it. This is where every new account starts, and where you can stay for as long as you want.

New middle stepOr let TraxSail send the routine check-ins itself and only ask you about the unusual ones: a third follow-up, a pushed date, a PO already late, a supplier below the reliability bar, or a product at stock-out risk on a connected sales channel. That is the tier most suppliers end up in.

5

Autonomous

Live, opt-in per supplier

"You've approved my last 5 emails to Northstar without changing a word. Want me to just send these from now on?" One supplier at a time, reversible in one click, never asked for cold at signup.

6

Optimize

Coming soon

"Northstar's confirmed dates haven't been holding, I'm adjusting their risk model going forward."

Five of six levels are live today, on every account, right now. Optimize is next on the roadmap, not a promise for someday.

Built for the business that doesn't have an IT team

Most PO-automation platforms are built for companies with 50+ suppliers, dedicated ops staff, and rigid EDI integrations. If you're smaller than that, you get left configuring a tool built for someone else's company.

  • No rigid templates. Upload whatever file your system already exports, our AI adapts to it, not the other way around.
  • No IT setup. No EDI feeds, no integration consultants, sign up and import your first PO file in minutes.
  • Room to grow. Add EDI 850 support later if a bigger trading partner ever requires it, you're never boxed in.

supplier-followup-draft.txt

Subject: PO-10235, checking on ship date

Hi Northstar team,

Just following up on PO-10235 (10,000 hex bolts M8x40), expected to ship 8/3.

Could you confirm it's on track, or let us know the updated date?

Thanks!

Drafted and sent automatically, day 3 of no response.

Coming soon · TraxRecovery

Your carriers owe you money. We find it, file it, and only get paid when you do.

UPS and FedEx refund late guaranteed deliveries and correct duplicate charges, but only if someone asks within 15 days of the invoice. Nobody at a nine-person distributor has that job. TraxRecovery reads the invoice exports you already get, finds every refundable line with evidence, files the claim, chases the carrier, and matches the credit.

Late Next Day Air

$75.14

Shipped Wednesday, guaranteed Thursday, delivered Friday. The whole transportation charge comes back. Not the fuel, not a percentage, the charge.

Billed twice

$14.90

One Ground package, one transportation charge, on two consecutive weekly invoices. Same amount, same tracking number, line 212 and line 1,140. Nobody reads line 1,140.

Priority Overnight, two days late

$88.40

The carrier already knows it was late. The credit still does not happen until a claim is filed, with the tracking number, inside the window.

What it adds up to, illustrated at 3% of parcel spend

Monthly parcel spendFound per yearYou keep (after 30%)
$3,000$1,080$756
$10,000$3,600$2,520
$25,000$9,000$6,300

Illustration, not a promise. Your rate depends on your service mix: guaranteed air and express shipments produce most late-delivery refunds, Ground produces duplicate charges and surcharge errors. If nothing is found, you owe nothing.

  • 30% of confirmed credits. $0 up front, $0 on denied claims
  • Existing TraxSail customers: 0% for the first 30 days
  • Every finding shows its evidence and a confidence score
  • Small, sure claims file automatically; the rest wait 24h for you
  • Upload the CSV your carrier already gives you, 4 minutes a month

Or read the full walkthrough with numbers

Try the AI import, right now

Pick a sample file below (or picture your own messy export) and watch TraxSail's AI turn it into structured, trackable purchase orders in seconds.

Simulated preview, start a free trial to see real AI parsing on your own files

Raw input

Click a sample above to begin…

TraxSail AI parsed result

Waiting for input…

What your dashboard looks like

Open POs

23

On-Time Ship

87%

On-Time Delivery

91%

In Transit

7

Northstar Fasteners

31

Coastal Crate & Pallet

96
Explore the full interactive dashboard →

Supplier Reliability

Sorted worst-first, the suppliers who need attention float to the top.

Acme Packaging Supply

12 POs · avg 0.4 follow-ups needed

94

Delta Label Co

8 POs · avg 1.2 follow-ups needed

61

Northstar Fasteners

15 POs · avg 3.8 follow-ups needed

28

Finally know which suppliers you can trust

Every supplier gets a live reliability score, not just "did they eventually respond," but whether they confirm without needing to be chased, and whether the date they confirmed actually holds. A supplier who replies fast but keeps pushing the ship date isn't actually reliable, and now that shows up in the number instead of hiding in your inbox.

Use it to renegotiate terms, shift volume to your best suppliers, or catch a slipping relationship before it costs you a customer.

AI that catches price creep before it eats your margin

Suppliers raise prices quietly, a few cents here, a percent there, and it's nearly impossible to catch by memory across dozens of suppliers and hundreds of line items. TraxSail's AI automatically compares every new PO against that same supplier's price history for that exact item, and flags it the moment it changes.

No spreadsheet, no manual price tracking, no relying on someone remembering what you paid last time. Your dashboard shows it, and your AI assistant will bring it up before your next order, real decision-making, backed by your own purchasing data.

AI Price Intelligence

Detected automatically, no manual tracking required.

Hex Bolts M8x40

Northstar Fasteners

$0.42 $0.51

▲ 18.5%

Corrugated Boxes 12x12x12

Coastal Crate & Pallet

$1.18 $1.09

▼ 7.6%

Supplier Lead Time & Risk

On-time %, avg delay, and dollars exposed to delay, per supplier.

Coastal Crate & Pallet

97% on-time · 0.1 day avg delay

$210 delayed

Northstar Fasteners

44% on-time · 4.1 day avg delay

$9,200 delayed
Auto-flags when one supplier crosses 50% of total spend

Know exactly how much is riding on your weakest supplier

A reliability score tells you who's slipping. TraxSail's Supplier Lead Time & Risk view goes further, turning that into real numbers: on-time percentage, average delay in days, and the actual dollars of spend sitting with a supplier who's behind schedule.

It also watches for concentration risk, if one supplier ever climbs past 50% of your total spend, you'll see a clear warning instead of finding out the hard way when they go quiet.

See the tight weeks coming, before they hit your bank account

TraxSail already knows what you owe suppliers (from every PO's ship date and that supplier's payment terms) and what customers owe you (real invoice due dates). No one else combines both halves of that picture, so TraxSail projects them together into a 12-week cash flow forecast, and flags the week where money out is about to outrun money in.

Past-due amounts and anything beyond the 12-week window are called out separately instead of getting guessed into a week that isn't real. It's an early warning, not a guess.

Cash Flow Forecast

Committed payables vs. expected receipts, 12 weeks out.

Sep 28

$11,400 out / $9,850 in

Oct 5

$6,300 out / $8,100 in

Oct 12

Tightest week ahead

$58,220 out / $620 in

Oct 19

$4,750 out / $13,900 in

Coming soon

Know you'll stock out on Amazon before you do

If you sell on Amazon, a late supplier is what empties your FBA inventory, and a stocked-out listing loses the Buy Box, sheds rank, and takes weeks to climb back. Amazon Seller Central is included on every TraxSail plan, no upgrade or add-on required, we've applied for Amazon's Seller API access and it connects automatically the moment they approve it. Once it's live, we put your on-hand quantity and sell-through next to what's actually inbound: because TraxSail already knows how late each supplier really runs, "my supplier slipped a week" becomes "you go dark on this listing in nine days," while there's still time to expedite. Fulfilling orders yourself instead of through FBA? The same delay gets flagged against your On-Time Delivery Rate, which Amazon now enforces listing by listing.

Live now, included with every plan

Connect Shopify, and stop finding out from a customer

Shopify is already connected the same way Amazon will be: your on-hand inventory and sell-through, checked against every inbound purchase order for that listing, shifted by how late that specific supplier actually runs. The same real sell-through also sharpens Reorder Suggestions, so the date you're told to reorder reflects what's actually selling, not just how you've ordered in the past. Ten minutes to connect, no ongoing maintenance.

Losing Stocky? Shopify shut it down on August 31, 2026, and reorder forecasting, supplier records and supplier follow-up are not moving into Shopify admin. TraxSail picks those up: reorder suggestions from real sell-through, one click to a tracked PO, and an AI that chases the supplier until it ships. See the Stocky alternative or read the migration guide.

Read how it caught a stock-out five days early →

Early accessSell wholesale on Faire? Connect your brand account from Sales Channels and retailer orders feed the same stock-out and reorder math. See how it works

NewOn QuickBooks Online? Connect it from Integration Settings and the purchase orders you raise there appear in TraxSail on their own, no file to upload. Every supplier bill is checked against the PO price, so a quiet increase becomes a note on the PO before the next order. See how it works

Simple pricing, built for your size

Priced by how many suppliers you manage, not by seats. No cliffs, grow past your plan for just $5/mo per extra supplier.

Free Trial

Try it before you buy

No credit card required

$0

  • ✓ Up to 25 purchase orders
  • ✓ Full AI feature access
  • ✓ AI file import
  • ✓ Automated follow-ups
  • ✓ AR/invoice follow-up
  • ✓ Shopify + Faire sales channels (Amazon coming soon)
  • ✓ QuickBooks Online: POs import themselves, bills checked against the PO
Start Free Trial

Starter

Up to 15 suppliers

+$5/mo per supplier beyond 15

$79/mo

  • ✓ AI file import
  • ✓ Automated follow-ups
  • ✓ Reply parsing
  • ✓ Reliability scoring
  • ✓ AR/invoice follow-up
  • ✓ Shopify + Faire sales channels (Amazon coming soon)
  • ✓ QuickBooks Online: POs import themselves, bills checked against the PO
Begin Starter Plan
MOST POPULAR

Growth

Up to 40 suppliers

+$5/mo per supplier beyond 40

$189/mo

  • ✓ Everything in Starter
  • ✓ UPS + FedEx Integrated Tracking
  • ✓ Priority support
  • ✓ AI Data Insights & assistant
Begin Growth Plan

Scale

40+ suppliers

Custom

  • ✓ Everything in Growth
  • ✓ EDI 850 scoped for your onboarding, if a trading partner requires it
  • ✓ Custom integrations
  • ✓ Dedicated onboarding

What unlocks at each plan

Same features as the cards above, side by side.

Feature Free Trial Starter Growth Scale
Price$0$79/mo$189/moCustom
Supplier limit25 purchase orders15 suppliers40 suppliers40+
Beyond the limitUpgrade+$5/mo per supplier+$5/mo per supplierIncluded
AI file import (CSV, PDF, XML, EDI)
Automated supplier follow-ups
Reply parsing
Supplier reliability scoring
AR / invoice follow-up
Shopify + Faire sales channels
QuickBooks Online sync
UPS + FedEx integrated tracking
AI data insights & assistant
Priority support
EDI 850 (scoped at onboarding)
Custom integrations
Dedicated onboarding

Included with every plan, no add-on, no extra charge

Chase what customers owe you, and see your whole supply chain in one place

The same AI that chases your suppliers chases outstanding customer invoices too, escalating tone the longer they go unpaid, so you're not paying a factoring company 1-5%+ of every invoice just to get paid faster. And your Shopify sales channel connects right alongside it (Amazon coming soon), so a slipping supplier ship date shows up against your actual on-hand inventory, not just a spreadsheet. Already a customer? Turn AR follow-up on and connect your channels from your Profile page.

Start Free Trial

Add-on, coming soon: TraxRecovery parcel audit

30% of what we recover from UPS and FedEx. Nothing otherwise.

No monthly fee, no setup fee, no charge on denied claims. Late guaranteed deliveries and duplicate charges are found, filed and matched to the credit for you. Existing customers pay 0% for the first 30 days. See the numbers.

Ready to run your supply chain on intelligent data, not guesswork?

AI handles the follow-ups, tracking, insights, deep-dives, and reliability scoring, so every decision you make is backed by real data. Get free access, no credit card required.

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